FAQ




How do I Commend an Officer

The Honolulu Police Department is very proud of its employees, both civilian and sworn, especially when they go beyond the call of duty, as they so frequently do.  If you have witnessed an officer or civilian employee who has exemplified our motto of “Serving and Protecting with Aloha,” then we would like to hear about it. 


Letters of appreciation should describe the location and events of the incident along with the officer’s name and badge number (if available). In all cases, the employee and his or her supervisor are made aware of the outstanding performance and a copy of the recognition is placed in the employees personnel file.


Although our employees do not expect to be thanked for serving the community, recognition of exceptional service is always appreciated.


You may send an email through the Online Email Form or


you may send a letter or note of appreciation to:


Honolulu Police Department
Office of the Chief of Police
801 South Beretania Street
Honolulu, Hawaii 96813




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How do I Check my Criminal History

The Honolulu Police Department does not issue criminal history records. These records are also known as police abstracts, police certificates or police clearances in other jurisdictions.

This information is maintained by the State of Hawaii Criminal Justice Data Center.


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How do I file an Animal Nuisance Complaint

The Hawaiian Humane Society is the primary agency concerning the safe guarding of animals. Enforcement of animal laws is a responsibility of the Humane Society, along with the Honolulu Police Department.


http://www.hawaiianhumane.org/current-laws.html


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How do I file a Complaint on an Officer

Complaints against police officers are investigated by the Honolulu Police Commission, HPD's Professional Standards Office, or Human Resources Division depending upon the circumstances. See below for details.


If you have any questions about filing a complaint or any questions regarding disciplinary procedures you may contact the Professional Standards Office.


 

Professional Standards Office


If a complaint involves any of the following, contact the HPD Professional Standards Office:


A notarized statement is required as part of the police union's collective bargaining agreement. Links to the forms are listed here under the Professional Standards Office section.


If you wish to remain anonymous, your complaint will be reviewed and/or investigated in accordance with the collective bargaining agreement and departmental policy.


You may mail a notarized statement to the above address or you may appear in person and a statement will be taken by a Professional Standards Office detective and notarized at that time. Be sure to bring a proper identification card (state ID, driver's license, passport, etc.).


If the complaint is criminal in nature, you may call 911 and have a police officer sent to your location. The officer will initiate the complaint for you and forward it to the Criminal Investigation Section of the Professional Standards Office. You may come to the Professional Standards Office and a complaint will be initiated for you by a Professional Standards Office detective.


Honolulu Police Commission


If a complaint involves an officer


Contact


Honolulu Police Commission
1060 Richards Street, Suite 170
Honolulu, Hawaii
Telephone 808-723-7580.


They will require a notarized statement so be prepared to present proper identification (state ID, driver's license, passport, etc.).



Complaint Forms


The following forms are available as downloadable PDF forms.




For more information regarding these forms or how to fill them out, please contact the Professional Standard Office.


Personnel Matters


If the complaint concerns individual or family matters that do not involve criminal law violations or HPD's Standards of Conduct (e.g., the payment of debts, personal disputes) you should contact the Human Resources Division of the Honolulu Police Department at 808-529-3336.


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How do I setup a House Check

The Honolulu Police Department conducts house checks for vacationing residents upon request.  House checks help with protecting property and the early detection of burglary, vandalism, and other crimes.  House checks are always conducted by uniformed officers.


Qualifications



How Do I Sign Up?


To request a house check, call 911 and ask for the police, non-emergency line.


What If My Schedule Changes?


Residents who return home early must contact the Honolulu Police Department by calling 911 to cancel the house check request. An officer will be sent to the residence to verify the cancellation.


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How do I Register my Motor Vehicle

Motor vehicle registration for the City and County of Honolulu is conducted by the city's Department of Customer Services.


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How do I check Lost and Found Property?


You can contact our Records/Evidence Room at (808)529-3283 with questions related to lost property.


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Does HPD have a Police Auction?


HPD auction items are available through the Property Room Website


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