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COVID-19 FAQs


These are challenging times for our community. Here's some information for frequently asked questions.

GOVERNOR'S LATEST NEWS RELEASES

ELEVENTH PROCLAMATION RELATED TO THE COVID-19 EMERGENCY INTERISLAND TRAVEL QUARANTINE

UPDATED NEWS RELEASE WITH LINK TO 11TH EMERGENCY PROC RE: INTER-ISLAND TRAVEL QUARANTINE

FIFTH SUPPLEMENTAL PROCLAMATION OF EMERGENCY OR DISASTER (COVID-19 [Novel Coronavirus])

CITY AND COUNTY OF HONOLULU EMERGENCY ORDER NO. 2020-23

If you have questions related to the emergency order, visit oneoahu.org/faqs. You can also send an email to covidresponse@honolulu.gov, or call the City and County of Honolulu’s hotline at 768-CITY (2489).

Q: What activities and areas are currently restricted by the emergency order?

A: Restrictions have changed since the pandemic began. Please read CITY AND COUNTY OF HONOLULU EMERGENCY ORDER NO. 2020-23. for the latest information on beaches and parks, bars, the travel quarantine and more.

Q: How can I report violations?

A: HPD has set up a phone hotline and email to report violations. The public is asked to call (808) 723-3900 or send an email to HPDCOVIDenforce@honolulu.gov.

Q: What is the HPD doing to enforce the emergency orders?

A: HPD teams have been created to assist with enforcement. Thousands of warnings and citations have been issued, and some individuals have been arrested. The penalty for violating the emergency rules and orders is up to a $5,000 fine and one year imprisonment.

Q: Where can I get more info?

A: Go to oneoahu.org or call (808)768-CITY.

Q: Is HPD conducting enforcement checkpoints?

A: At this time, the HPD is not conducting roadblocks or random traffic stops.

Q: Are drivers required to carry or present an employee badge or employment verification letter?

A: There is no requirement for drivers to carry or present an employee badge or employment verification letter. If you are pulled over in a traffic stop, you will be asked to provide your driver’s license, vehicle registration, and proof of insurance.

Q: What is HPD doing about non-essential businesses that are still open?

A: For questions about non-essential businesses, please email CovidExemption@hawaii.gov.